Medicaid Recertification Will Start Again on April 1, 2023

Publish Date

MassHealth will resume renewals for MassHealth members starting April 1, 2023. The renewal process is how the state confirms that people still qualify for MassHealth coverage. Renewals usually occur every year, but they were paused during the federal COVID-19 public health emergency. 


MassHealth expects the process to take about a year. So, members may hear from MassHealth about their renewal anytime between April 2023 and April 2024. 


Members will need to make sure MassHealth has their updated information to ensure they continue to get the best benefit they qualify for. 


Specifically, members should:

  • Make sure MassHealth has their up-to-date contact information by calling MassHealth at 1-800-841-2900 (TTY: 711). This includes mailing address, phone number, and email address. MassHealth will send a renewal packet and other information about members’ eligibility by mail.
  • Let MassHealth know about any changes to income, disability status, or family size. 
  • Read all mail MassHealth sends. If members get a blue envelope from MassHealth, they will need to act by a specific date to keep their current coverage.


To learn more about this process, go to https://www.mass.gov/masshealth-eligibility-redeterminations.


If you have any questions, please contact Medicare Broker Support:  
Email: medicarebrokersupport@point32health.org  
Call: 1-833-984-2387